United Kingdom Headquarters

Customer Support & Operations Center

Address
12 Plymouth Drive, Radyr
Cardiff, Wales, CF15 8BL

13 Gelli Fron Goch, Pontprennau
Cardiff, CF23 8QD

Telephone
+44-7988-584955

Working Hours
Monday – Friday: 8:30 AM – 5:30 PM (GMT/BST)
Saturday: 9:00 AM – 1:00 PM (GMT/BST)
Sunday: Closed

Online Banking

Banking Services Available 24 Hours

Our online banking services are available 24 hours a day, 7 days a week, allowing customers to securely access their accounts, review transactions, and manage their finances at their convenience.

For your security, please do not disclose passwords, security codes, or other confidential account information through general enquiries.

Customer Support

We're Here to Assist You

Please feel free to contact us with questions, feedback, account support requests, or enquiries regarding our products and services.

Telephone Support
Monday – Friday: 8:30 AM – 5:30 PM (GMT/BST)

Email Support
Our customer support team monitors enquiries during business hours and aims to respond within one business day.

Business hours may vary on UK public holidays. Customers are encouraged to check our website for holiday service announcements.

United States Branch

Serving Our Customers in the United States

Fennemore Bank Limited is committed to supporting customers through our planned United States operations. Our U.S. branch is intended to provide convenient access to banking services while maintaining the same high standards of professionalism, security, and customer care that define our institution.

Our team will be available to assist individuals, businesses, and corporate clients with banking enquiries and financial services, subject to applicable laws, regulations, and the products offered through the U.S. branch.

Branch Location
527 W 7th St, 9th Floor,
Los Angeles, CA 90014

Telephone
+1 (619) 9530-250

Email Support
Customerservice-usa@fennemorebkltd.com

Security & Customer Protection

Your Security Is Important to Us

For your protection, please do not include sensitive account information in general enquiries. We will never ask you to provide your online banking password, security credentials, or verification codes through a general customer enquiry.

If you believe your account or banking information may have been compromised, please contact us through the appropriate official banking channel as soon as possible.